Canada | Unsolicited Telecommunications
(Do Not Call List)


The Canadian Radio-television and Telecommunications Commission (CRTC) has established rules that telemarketers and organizations who hire telemarketers must follow. These rules are called the Unsolicited Telecommunications Rules and include:

  • Definitions
  • National Do Not Call List Rules
  • Telemarketing Rules
  • Automatic Dialing-Announcing Device (ADAD) Rules

The full set of Rules can be found on the Telemarketing information page in the Consumers section of the CRTC website. For your convenience, the Rules have been summarized and written in plain language here.